Bonterra Development + Digital

Formerly EveryAction

We are a grassroots nonprofit social justice organization and we utilize Bonterra for email/newsletters, donor tracking, and financial reporting. Bonterra solves the problem of seeing actions taken by community members while also seeing giving history, how frequently they give, and the last time they gave. The scope of our use case is growing to target those who take action but don't give and those who give but don't take action.

EveryAction is used as our donor/donation database at Habitat Omaha. We track Events, Donors, Tax Information, and more. Reporting is a main component of our use with EveryAction, and the scheduled reports help us maximize our time and helps data analysis move along faster.

Our Organization use EveryAction to engage and collect data for voters throughout our state. It helps us draw our universe and be able to collect data from interactions. And we can also send emails from EveryAction, which allows us to interact with people immediately. I have used it before at my previous job as well.

Use it to enter gifts that come in. Look up members and provide status.

We use it to track all contacts who reach out to us and specifically to keep track of our partners. Every time we are connected to a new person or organization we enter them with as much detail as possible.

Most of the organizations in which I've used EveryAction - or which I've supported with EveryAction setup & use - try to make it the solution for all of their online organizing needs. There are very few mobilizing functionalities it doesn't claim to offer (most notably, peer-to-peer texting). That can be really convenient for organizations that are trying to do outreach on a lot of different levels, and recognize the need to have all that data live together in one place. But I've also noticed that the scale of what EveryAction offers can make it overwhelming for less technical staff, and especially volunteers. I have found it suits organizations best that absolutely need bulk email, digital fundraising, phone banking, event management, broadcast texting, online advocacy, action tracking, reporting, and a bunch more functionality all in the same tool because they have no other options.

EveryAction was the most comprehensive solution we could fine to automate interactions and followups and maintain a close relationship with our supporters. The platform is, honestly, incredible with just about anything you could think of. The problem is not the platform, in my opinion it's the company who owns it, Bonterra. They present themselves as a company that supports those who 'do good', along with slogans that ring the SJW bell. The company owns CyberGrants, EveryAction, Network for Good, and Social Solutions. We setup our account and the sales rep offered free on-boarding, training, and so we began configuring it for our org. We waited for the on-boarding team to reach out, but no one did. I finally reached out after the 2nd month to be informed that they were so backed up the training would not begin for several months and to read their docs! We moved forward, setup the system as needed and began learning all the nuances of it.. it's quite complex. Then, we received a bill... during our 'free' 90 days on-boarding. They refunded it but at this point, we did not see the support needed to continue and cancelled based on their breach of agreement by charging us w/o auth. Their legal department sent a cancellation doc for us to sign which legally barred us from writing reviews, etc!! We declined and asked them to edit the agreement, which they would not. We did NOT sign it and they would not provide any further confirmation the account was cancelled other than an email. Is that really supporting those that do go, or just chasing the buck and trying to gag those that have negative experiences!?

I used EveryAction to schedule events for political candidates.

I use EveryAction with several clients to set up fundraising and advocacy emails, to monitor donations over time, in conjunction with lead-generation, donor acquisition, and donor retargeting ad campaigns, and other tasks. I also use VAN for electoral and membership management purposes with a client, including events and integrations with other platforms like Hustle, Mobilize, Mobile Commons, and Impactive. In addition, I support other users with finding the features they need.<br>

Eblasts and PR to keep members informed and active. I found it was easy to create content and use other content from outside sources. I was able to import images and text for a professional eblast. EveryAction saves time and time of course is money. The templates aid in content creation.

I manage our members donations, contact information, run reports, print out donation acknowledgements. Using EA saves time with generating the thank you letters, makes managing incoming donations seamless and keeping track of donors contributions, any changes to their donation status, etc. It's also a great way of being able to follow up with members, making notes of any changes and provides space where I can note 1-1 conversations I've had, so that the next time I speak with a donor I can continue where I left off. This really personalizes my interactions with our donors.

We use EveryAction for almost everything, from donation receipts to targeted emails. We create specific lists to send emails to donors and community members internationally, depending on their relation to the organization. We also create forms for fundraising for our annual fundraisers as well as one-off fundraisers. We use every action online action to create action alerts (petitions) to drive forward our campaigns. Once we establish a more grassroots team we plan on using volunteer and event features as well.

EveryAction (EA) is our digital CRM. We use it to send action and appeal emails to our donors and supporters. EA has provided us with greater flexibility and speed in producing and disseminating our messages to our audience than our former CRM. I use EA to track donations, look up supporter contact information, and view reports.

I use it for email marketing. It's an excellent product and I'm very happy with it -- I've used many of the competitors, including Action Network and NationBuilder. NGP works best, and I think I speak for others in the industry when I say that.

EveryAction maintains our membership data. We use it to create new contacts, hold information on our clients, and then connect their data to the Voter Activation Network (VAN).

EveryAction has been a very integral tool in managing our constituent data. The ability to tag our community members using activist codes, identify people based on the type of event where we met, and the ability to measure levels of engagement help move the work forward. EA allows me as a user to quickly identify who I should be talking to when there are pertinent matters at hand.

I use EveryAction daily to support political campaigns' fundraising programs. This tool allows me to create specific target audiences, understand our email list, and conduct tests to ensure we're constantly evolving and achieving our fundraising goals.

EveryAction is great for connecting with our supporters and for collecting more! IT is very user-friendly and the guidance sent out is really helpful. I appreciate all of the capabilities of their online actions and targeted emails. We are able to do so much more with this tool than we were able to do before.

We use minivan to access voter and issue data for our different campaigns for civic engagement.

We use EveryAction as our mass digital marketing CRM and are in the process of migrating our high-touch fundraising and direct mail programs over as well (from Blackbaud's Raiser's Edge NXT). Primary uses case currently are donation processing, outbound email and SMS, non-public events, and lead generation. We are integrating EveryAction with Shopify (eCommerce), Eventbrite (public events), and a learning management system.

We use EveryAction to receive donations and membership dues, send targeted email blasts, process letters to officials on action priorities, and track supporters' interests.

Create fundraising emails, donation web pages, and assist donors with personal information and donation requests

We use it as a CRM and as our primary email interface

EveryAction manages the contact acquisition and actions we take for federal lobbying efforts. It supplants our current CRM to keep contacts completely siloed within our multiple tax entities. We are currently using EA for email marketing, digital ads, online forms, and voter contact. We have built out permission roles, CSS form templates, and web sign-up online actions.

I have been using other pieces of software and other competitors and I love this piece of software over all of the others. The interface is easy to use, very quick to respond, and means that we're able to get more done in less time. I would definitely recommend this over other software. Give it a try with your company. The integrations, automation, and other aspects are incredibly useful.